Priority Collision Centers

Insurance & Collision Repair Made Simple

We Work With Your Insurance—So You Don’t Have To Stress

Being in an accident is overwhelming enough. Dealing with insurance shouldn’t add to it. At either of our Priority Collision Centers, we work directly with all major insurance providers to make your repair process as smooth and hassle-free as possible.

From the moment you file your claim to the day you pick up your vehicle, our team is here to guide you every step of the way—handling communication, paperwork, and approvals so you can focus on getting back to normal.


You’re Always in Control

Many drivers don’t realize this, but you have the right to choose where your vehicle is repaired, not your insurance company.

That means you can choose a collision center you trust for quality, safety, and service, not just one your insurer recommends.

At Priority Collision Center, we advocate for you to ensure:

  • Your vehicle is repaired properly and safely
  • The right parts and procedures are used
  • Your best interests, not just cost, are the priority

What to Expect During the Insurance Process

1. File Your Claim

Contact your insurance company and receive your claim number.

2. Bring Your Vehicle to Us

Our team will perform a thorough inspection and create a detailed repair estimate.

3. We Handle the Rest

We work directly with your insurance provider to approve repairs, coordinate payments, and keep everything moving forward.

4. Expert Repairs Begin

Our certified technicians restore your vehicle to pre-accident condition using industry-approved methods.

5. Back on the Road with Confidence

All repairs are backed by our limited lifetime warranty, so you can drive away with peace of mind.


Why Choose Priority Collision Center?

Seamless Insurance Coordination

We communicate directly with your insurance company to eliminate confusion and delays.

All Makes & Models Welcome

No matter what you drive, our team has the expertise to repair it properly.

Quality Over Shortcuts

We don’t cut corners to meet insurance minimums—we focus on restoring your vehicle the right way.

Customer-First Experience

We treat every customer like family and every vehicle like it’s our own.


Frequently Asked Questions

Do I have to use the insurance company’s preferred shop?

No—you have the right to choose the repair facility you trust.

Will you work with my insurance company?

Yes. We work with all major insurance providers and handle the process for you.

Do I have to pay anything upfront?

Typically, you’re only responsible for your deductible, which is determined by your policy.


Let Us Handle the Hard Part

When you choose either of our Priority Collision Centers, you’re choosing a team that puts your experience first—from insurance coordination to final delivery.

Have questions about your claim or coverage?
Give us a call today and let our team walk you through your next steps with confidence.

Priority Collision Center Norfolk

757-858-8888

Priority Collision Center Chesapeake

757-424-1925